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Author Archives: Lauren Cranford

Finding the Right Telemedicine Fit for Small Practices

Large healthcare organizations are likely to have dedicated IT resources or even a committee to evaluate new technology and business practices. Small practices or solo practitioners are more likely left to the task of deciding which technologies are worth pursuing on their own. When it comes to telemedicine, deciding if and how it can impact … Read More

If Telemedicine is a Priority, Why Aren’t More Execs Onboard?

A recent study by a Baltimore-based healthcare research firm, Sage Growth Partners, reveals something of a mixed message coming from the healthcare executive suite. Leaders overwhelming agree that telemedicine is a high priority, but not all are ready to fully invest in its implementation. The research sheds some light on why that is the case. … Read More

Why Video Visits Are a Great Option for Urgent Care

The practice of urgent care medicine took off in the 1990s. It was driven by a reduction in the number of primary care appointments available and frustration over long waits in the emergency room. People’s desire for immediate access to healthcare has only increased over the years, causing exponential growth in this sector. Today more … Read More

Can Telemedicine Be Both Cost Effective and High Quality?

Recently US News & World Report published an article detailing the disappointing experiences of patients using one of the largest online-only telemedicine providers. Interestingly, none of the patients had complaints about the telemedicine technology; it was the quality of care or lack of it, that resulted in dissatisfaction. The piece points out that insurance companies … Read More

Telemedicine for Behavioral Health

The use of telemedicine for family practice and a variety of specialties is exploding. By the end of this year, more than 7 million patients are expected to have used telemedicine. Video visits are popular with patients for a variety of visit types including follow-up visits, medication management, dermatology, and urgent care. Behavioral health is … Read More

Is Your Web-side Manner as Good as Your Bedside Manner?

I love how Wikipedia describes the term “bedside manner.” It says, “Bedside manner, an old term describing how a healthcare professional handles a patient in a doctor-patient relationship.” What’s great about the entry is that it calls bedside manner an “old” term. I’m not sure if the author intended to make the reference but there … Read More

Building a Strong Foundation for Telemedicine Success

Adding telemedicine to your practice is an effective way to increase revenues, gain additional flexibility, and secure patient loyalty. But like any new endeavor, it is important to set yourself up for success with careful planning and a thoughtful approach to how it will impact your practice, your staff, and your patients. We’ve helped a … Read More

Top Digital Health Trends of 2018

The healthcare landscape in the United States is experiencing a number of significant changes at the same time. Higher deductible health plans have patients turning into cost-conscious consumers, “retailization” is increasing the number of channels for care delivery, and providers are increasingly being measured by health outcomes vs. the number of encounters or procedures. On … Read More

Digital Tools for Managing Your Health in 2018

It’s 2018, so there’s an app for everything. Personal health management is no exception. In fact, the number of devices, applications, and data resources for managing your health grows every day. This is good news. As Rasu B. Shrestha, chief innovation officer at the University of Pittsburgh Medical Center and an expert in health information … Read More

What Do Patients Really Want from their Doctors?

The doctor-patient relationship is about a lot more than diagnosing and treating illnesses. Indeed, that’s part of it, but when a more profound connection is established, the relationship can bring peace of mind to the patent even when they aren’t sick. Ideally, the doctor and patient become a wellness team working together to ensure that … Read More