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Patients: Set Up your Chiron Health Telemedicine App on Laptop or Desktop

You might be asking yourself, what exactly is a telemedicine app? First, let’s start with a video visit. Video visits are appointments scheduled with your doctor and conducted over the internet through a shared video call between you and your doctor. Join your doctor over secure video connection on any computer with a webcam and microphone.

The Chiron Heath telemedicine app for laptop or desktop is simple to set up. Use the steps below to learn how to see your doctor on a video visit.

What you need:

  • Laptop or desktop computer with a camera, microphone, and speakers.
  • Google Chrome or Firefox web browser (download Chrome here)
  • Insurance information, if you’d like to use insurance


Check your email

Open your email and find the email from Here you will find an email link to your Chiron Health account.

Use this link to setup your account. Copy and paste the link into Google Chrome or Firefox web browser.


Set up account

Complete basic information and proceed through the registration steps.

If you’d like to use insurance for your visit, be sure to provide insurance information when prompted.

Next, you may be asked to enter your credit card information. Don’t worry, if there is no charge for your visit, we will not charge the card.


Enter your appointment 15 minutes early

Just like the doctor’s office, you want to arrive early. Enter the virtual waiting room 15 minutes before your scheduled visit by clicking the green “Start Appointment” button to begin!
Patient - Start Appt
If you don’t see this button, pull down on the app to refresh, and it should appear.

You may have to give our app permission to access your camera.


Have questions? We have answers!

If you have questions at anytime of your appointment or account setup, we’re here to help. Simply contact us by web chat, email, or phone.




Web chat – Click the orange question mark (bottom right) after signing into your account

Email – (

Phone – (800 768 8131)