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Patients: You’ve scheduled a video visit with your doctor – Now what?

Telemedicine App SetupSeeing your doctor over a secure video chat is easier than ever. In fact, you probably have all the necessary equipment already.

What You’ll Need:

  1. Email Address: You will use your email address to log into the Chiron Health platform
  2. Computer,iPhone/iPad, or Android: You can use your iPhone or iPad, Android, or any laptop/desktop with a webcam and microphone

What to Expect after Appointment is Scheduled:

  1. Check Your Email: You will receive an email with a link to set up your account. If you already have a Chiron Health account, the email will contain a link to log into the Chiron Health platform.
  2. Set Up Account: Create a password, enter your information, and complete the hardware check. If you need help, give us a call! 1-800-768-8131.
  3. Join Your Doctor: After your account is created, you are ready to have your video visit appointment. Look for the green “Start Appointment” button – it will appear 15 minutes before your scheduled appointment time.

Video visits with your doctor are quick and easy. When your appointment has been scheduled, just remember to check you email, setup your account, and start your appointment!

Have more question about video visits? View more resources on our Patient Resources page.